The Challenge
Finding critical information is an ongoing struggle for UK SMBs. Employees waste hours searching across SharePoint, network drives, and legacy systems for documents they know exist somewhere. According to research, 56.4 million hours are wasted annually by UK businesses on searching for information, with teams often recreating work that already exists simply because they can’t find it.
The AI-Powered Solution
Moterra’s AI Innovation Platform creates a secure, private knowledge base that works like your company’s internal ChatGPT. It instantly connects teams to vital information by searching, summarising, and retrieving relevant documents from multiple sources—whether stored in SharePoint, Google Drive, or on-premises systems. Users simply ask questions in natural language and receive accurate, contextual answers based on your company’s own data.
Business Benefits
- 70% faster information retrieval, reducing document search time from hours to minutes.
- Enhanced Decision-Making: Teams access accurate information immediately, enabling confident, data-driven decisions without delays.
- Knowledge Retention: Preserve institutional knowledge and prevent duplication of work, particularly valuable after mergers or when experienced staff leave.
Real-World Impact
A global IT solutions provider with 500+ cloud experts was struggling with scattered knowledge across multiple systems following company mergers. After implementing Moterra’s platform, they transformed their information management capabilities with measurable results:
- Information retrieval time reduced from 30 minutes to just 45 seconds—a 97.5% improvement
- Knowledge base utilization increased from 40% to 95% of employees
- Onboarding time for new staff cut in half, from 2 weeks to 1 week
- Overall ROI of 300% within the first year of implementation
“Before Moterra, finding a document was like searching for a needle in a haystack—we’d waste half an hour looking for something we knew existed. Now? 45 seconds and it’s in our hands. The difference is night and day, and our team can finally focus on what matters.” — IT Operations Director, Global Cloud Services Provider
How It Works
The platform uses Amazon OpenSearch, Kendra, and AWS Bedrock (Claude models) to index and understand your company’s documents. The Internal Data Assistant component securely connects to your existing document sources, while keeping all data within your private AWS environment. Advanced vector search technology goes beyond keywords to understand context and intent, delivering relevant results even when users don’t know the exact terminology used in documents.
🔒 Moterra AI Keeps Your Data Private
- All AI processing happens within your private AWS environment
- No data used for model training or shared with third parties
- Fully compliant with UK and EU data protection regulations
- Complete data sovereignty—your information stays under your control
Getting Started
Implementation takes just 2-3 weeks, with Moterra’s experts handling all technical aspects of setup and integration. The platform includes 3 hours of monthly support from AWS-certified specialists to help optimise your knowledge base and identify additional opportunities. Schedule a 30-minute AI knowledge base demo where we’ll show exactly how your SharePoint, Google Drive, or file server data can be securely indexed.
